How do I place an order?

 

Browse items for sale, select and tap “Buy.” After you tap buy, enter your contact information, select a payment option and your items will soon be on their way to you.

 

What payment options do you accept?

 

We accept several methods of payments. If you purchase items in the United States, we accept American Express, Discover, MasterCard, PayPal and Visa.

 

Can I cancel my order?

 

You may cancel your order within 3 hours of placing it. 

 

When will I receive my order?

 

It will typically take 7-10 business days (M-F) for orders to be delivered to buyers located in the US.

 

For international orders, delivery times vary due to customs. Import duties are not included, and you will be responsible for them upon arrival. Delivery times are estimates and are not guaranteed, as shipments may be affected by weather-related delays or events outside of our control.

 

Can I change my shipping address after my order has been placed?

 

Please note that CAYUCO eGallery is unable to change a shipping address once the order has been placed. You may however cancel your order (within 3 hours of placing it and/or before it is confirmed by the seller, whichever comes first), and place the order again with the correct shipping address.

 

Sales Tax

 

Does CAYUCO eGallery charge sales tax?

 

In light of a recent Supreme Court decision in South Dakota v. Wayfair, Inc., and based on applicable state tax laws, CAYUCO eGallery will begin to collect and remit sales tax on orders shipped to customers in the following states, effective 12:00 AM UTC on January 31, 2019:

·        Alabama (Effective 2/1/2019)

·        Connecticut

·        Iowa

·        New York

·        Oklahoma

·        Washington

·        Wisconsin

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·        Sales tax will apply based on a buyer’s shipping address rather than a buyer’s billing address.

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How much will I be charged for sales tax?

 

Applicable sales tax rates may vary by state. Note that some states may include shipping fees in the calculation of sales tax while other states may exclude shipping fees.

 

What does 'estimated tax' mean?

 

To help provide a total cost inclusive of tax, we will estimate the applicable sales tax based on the delivery address entered at checkout. The estimated tax amount displayed may be updated when your order is finalized and completed.

 

For international orders, delivery times vary due to customs. Import duties are not included, and you will be responsible for them upon arrival.

 

Delivery times are estimates and are not guaranteed, as shipments may be affected by weather-related delays or events outside of our control.

 

ORDER CANCELLATION

 

We reserve the right to cancel orders in our sole discretion.

 

You may cancel your order within 3 hours of placing it or before it is confirmed by the seller - whichever comes first. If 3 hours have passed from when you placed the order and/or the seller has confirmed the order, then the order cannot be canceled

If an order is canceled before you have been charged for the order, you may see a pending authorization on your card that will fall off of your account in a few days but you will not be charged for the order. If an order is canceled after you have been charged for the order, we will refund you the amount you paid for the item(s) to your original method of payment. Please allow 7 to 10 business days for the refund to be reflected on your next billing cycle.

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PRIVACY POLICY

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This privacy policy discloses the privacy practices for cayucoegallery.com. This privacy policy applies solely to information collected by this web site. It will notify you of the following:

1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.

2. What choices are available to you regarding the use of your data.

3. The security procedures in place to protect the misuse of your information.

4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

   • See what data we have about you, if any.

   • Change/correct any data we have about you.

   • Have us delete any data we have about you.

   • Express any concern you have about our use of your data.

Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Updates

Our Privacy Policy may change from time to time and all updates will be posted on this page.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 503-704-6858 or cayucoegallery.com